StarNotation Customer Privacy Policy

StarNotation’s privacy policy covers the collection and use of personal information. StarNotation may collect such information at any time you interact with StarNotation, be it by phone, letter, visiting the StarNotation website or when you purchase from StarNotation. Please take a moment to read this information such that you understand what information we gather, how we use the information and how we safeguard your information. The privacy of your personal information is priority to StarNotation.

Why we collect personal information

We collect personal information to deliver superior service to you, to streamline our processes of interacting with you. Through collection of personal information we can focus all matters of service, marketing and sales to best serve you and in the place where you need it.

What information we collect

There are several situations where we collect personal information.

For example we collect your personal information when we answer support calls on the phone, when you download information or programs or samples from our website, when you purchase products from us or when you install and register StarNotation products.

Our website has a login feature. Members can access information that would otherwise not be available on the web, can purchase and download products. The member features are also used to calculate sales tax, shipping costs and to display prices in local currencies. The member information is also used to send you emails with product updates and other announcements if you choose the option to sign up to such service. The country information is used by our marketing department to identify focus areas for our marketing campaigns.

When we disclose information

We at StarNotation take your privacy very seriously. Be assured that StarNotation does not sell or rent your contact information to other marketers. To help us provide superior service we do share your personal information with our subsidies and legal entities within the StarNotation organization.

There may be situations where it is advantageous to StarNotation to provide your personal information to strategic partners that StarNotation is doing business with. This only applies when the business of these partners is to support StarNotation business and service with you.

At times we may be required by law to disclose your personal information. We may also disclose information about you when we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How do we protect your personal information

StarNotation takes precautions to protect your personal information – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

You can also help protecting your personal information on the Internet by frequently changing your password. This can be done by pressing the “forgot password button” in the login screen. Each time you press this button you will be assigned a new password. StarNotation does not store your passwords, but only an encrypted code that relates to your password. Therefore when you forgot your password you can only be assigned a new one.

Integrity of your information

StarNotation has safeguards in place to keep your personal information up to date, accurate, and complete at all times. You have the right to access the information we store at all times to update your personal information and user preferences.

Our company wide commitment to your privacy

StarNotation takes high priority to ensure that all your personal information is stored in a safe place, used only what it is intended for and available to you at all times. We communicate these policies to all of StarNotation employees and strictly enforce privacy safeguards within the company.

The StarNotation website has links to other companies websites. StarNotation is not responsible for the contents of these websites, nor of their privacy policies. Please check with these companies their privacy policies.

Privacy Questions

If you have questions about StarNotation’s privacy policies then send your questions by email to info@starnotation.com or call as on the phone.

Conatct Information

StarNotation AG is located in at Wingertgasse 30 in Vaduz, Liechtenstein, Central Europe. Our main phone number is +423 – 230 40 40.

Please note that we are located in Central Europe and have regular 9am to 5pm office hours.